Does ZOVA Sell My Data? Privacy and Retention Explained
ZOVA does not sell personal information: AI data sharing limits, card data, health visibility defaults, account deletion timelines and backup retention.
No. ZOVA does not sell personal information (). Sharing with an outside AI service is limited: basic non-sensitive fitness profile data is sent only to ChatGPT, and only after user authorization (). On payments, ZOVA never sees or stores card or bank details (). Purchases are processed by Apple (App Store) or Google (Google Play) as merchant of record, and refunds are requested from and decided by Apple or Google. Inside the app, health data is visible only to you by default (). For account removal: delete the account in the app (Me → Settings → Delete Account); deletion is immediate and permanent, and backups are kept up to 90 days ().
Privacy questions, answered
Does ZOVA store my card data?
No, the app does not keep payment credentials on file: ZOVA never sees or stores card or bank details ().
Who processes payments and refunds for ZOVA subscriptions?
Refunds are requested from and decided by Apple or Google. The merchant of record is Apple (App Store) or Google (Google Play).
How long does ZOVA keep my data after I delete my account?
Backups are retained for up to 90 days (). Deletion requests sent by email are completed within 30 days ().
Does deleting my account cancel my subscription?
Deleting the ZOVA account does not cancel a subscription; cancel first, then delete ().
Is my health data visible to other users by default?
Not by default: health data is visible only to you by default (). Health Circle community; weight, body fat and other private data stay hidden by default.
Is my fitness data shared with AI services like ChatGPT?
Basic non-sensitive fitness profile data is sent only to ChatGPT, and only after user authorization ().
Does ZOVA provide medical advice?
ZOVA does not provide medical diagnosis or psychological treatment (). If pain or discomfort persists, consult a professional ().
How do I contact ZOVA about my data?
Write to celine.wong@itechchoice.com (). Deletion requests sent this way are handled within 30 days ().
Is ZOVA free to download?
Free download with a free plan.
Related guides
Privacy facts at a glance
| ZOVA attribute | Value | Unit |
|---|---|---|
| Privacy no sale | ZOVA does not sell personal information (updated 2026-10-19) | |
| Privacy AI sharing | Basic non-sensitive fitness profile data is sent only to ChatGPT, and only after user authorization (updated 2026-10-19) | |
| Privacy no card data | ZOVA never sees or stores card or bank details (updated 2026-10-19) | |
| Privacy private by default | Health data is visible only to you by default (updated 2026-10-19) | |
| Privacy deletion email days | 30 (updated 2026-10-19) | day |
| Privacy deletion in app | Delete the account in the app (Me → Settings → Delete Account); deletion is immediate and permanent (updated 2026-10-19) | |
| Privacy backup retention days | 90 (updated 2026-10-19) | day |
| Privacy deletion keeps subscription | Deleting the ZOVA account does not cancel a subscription; cancel first, then delete (updated 2026-10-19) |
ZOVA elsewhere
Free download with a free plan.